You told us
“I price jobs at seven at night with the dinner on the table, and I’m still chasing last month’s invoices.”
We’d build
- Your price list and labour rates in a quoting app on your phone, so the quote goes out from the job
- An Accept button on every quote, and the accepted quote turns into the invoice
- A card payment link on each invoice, with reminders that go out on their own until it’s paid
- Invoices passed straight to Xero or QuickBooks for your accountant
You told us
“Orders come in by phone, email and WhatsApp. We type every one in again, and we still sell stock we don’t have.”
We’d build
- An ordering page for your trade customers, with their own prices and past orders to reorder from
- Phone and email orders keyed in once, on the same screen as the online ones
- Stock taken off as each order is picked, so you only sell what’s on the shelf
- Picking lists and delivery dockets printed from the order
You told us
“Every year it’s the same: we chase clients for their records, then dig through inboxes for what they sent.”
We’d build
- A client portal with a checklist of what you need from each client this year
- Reminders that go out on their own until each item is uploaded, and stop when it arrives
- Every upload filed under the client and the tax year
You told us
“I can’t pick up the phone with a client in the chair, and the ones who don’t turn up cost me the slot.”
We’d build
- A booking page with your services, staff and hours that takes bookings while you work
- A booking fee taken when they book, kept or refunded by your cancellation policy
- A text reminder the day before
- A waiting list that offers a cancelled slot to the next person
You told us
“The phone rings all day with people asking is the car ready, and the job cards are still on paper.”
We’d build
- Job cards on a tablet in the workshop, with photos of what you found
- A text when extra work needs the customer’s OK, with the price and a button to approve it, and another when the car is ready
- Reminders to your customers when their service or NCT is due
You told us
“Repairs come in by text, call and email, usually without a photo, and we lose a day chasing each one.”
We’d build
- A repair form for tenants: pick the property, describe the problem, add photos
- Each repair sent to the right contractor with the photos and access details
- The landlord’s sign-off for anything over a limit you set
- One list of open repairs, oldest first
You told us
“The signed dockets sit in the cab till Friday, so we can’t invoice until the week after.”
We’d build
- A driver app: the customer signs on the phone and the docket is photographed at the drop
- The signed docket on the job in the office straight away, so the invoice goes out that day
You told us
“Everything’s on the whiteboard, so when a customer rings about an order, someone walks the floor to find it.”
We’d build
- Every order on one screen, moved through its stages by scanning a code at each station
- A tracking link each customer can check instead of ringing
- Late orders flagged the day they slip
You told us
“I chase failed card payments every month, and I only notice a member’s stopped coming when they cancel.”
We’d build
- Monthly memberships by card that retry a failed payment and email the member a link to update their card
- Class booking with a limit per class and a waiting list
- A list of members who haven’t been in for three weeks, so you can get in touch before they cancel
You told us
“It’s all in a spreadsheet, and twice this year we’ve hired the same machine to two customers.”
We’d build
- A calendar for every machine that won’t take two bookings for the same days
- Online booking with a deposit
- Check-out and check-in on a phone, with photos of the condition both ways
